Terms of Use

Background Blush

1. Introduction & Acceptance

Welcome to MESO. MESO is an AI-powered educational planning platform designed to help educators create lesson plans, assessments, and teaching resources.

By accessing or using MESO, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use the Platform.


2. Eligibility & Account Registration

2.1 Eligibility

  • You must be at least 18 years of age

  • You must be an educator, educational professional, or authorized representative of an educational institution

  • You must have the legal capacity to enter into binding agreements

2.2 Account Creation

  • You must provide accurate and complete registration information

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must notify us immediately of any unauthorized access to your account

  • One account per individual user; account sharing is prohibited

2.3 Ambassador Program

  • Participation in the MESO Ambassador Program requires explicit consent during onboarding

  • Ambassadors gain early access to features in exchange for feedback and engagement

  • Ambassador status may be revoked for Terms violations


3. Permitted Use

3.1 Authorized Uses

You may use MESO to:

  • Create, edit, and manage lesson plans and unit plans

  • Generate and customize assessments and rubrics

  • Access AI-powered educational content suggestions

  • Store and organize your teaching materials

  • Collaborate within permitted platform features

3.2 Prohibited Uses

You may NOT:

  • Use the Platform for any unlawful purpose

  • Upload content that infringes intellectual property rights

  • Attempt to access other users' accounts or data

  • Reverse engineer, decompile, or disassemble any part of the Platform

  • Use automated systems (bots, scrapers) without authorization

  • Circumvent security measures or access controls

  • Upload malicious code or interfere with Platform operations

  • Use the Platform to generate harmful, discriminatory, or inappropriate content

  • Resell or redistribute Platform services without authorization


4. User Content & Intellectual Property

4.1 Your Content

  • You retain ownership of all original content you create using MESO

  • You grant MESO a limited license to store, display, and process your content solely to provide the Service

  • You are responsible for ensuring your content does not violate third-party rights

4.2 AI-Generated Content

  • Content generated by MESO's AI features is provided for your use and adaptation

  • You are responsible for reviewing and validating AI-generated content before use

  • AI-generated content should be treated as a starting point, not a final product

4.3 Platform Intellectual Property

  • MESO, its logo, and all Platform features are proprietary to MESO Labs

  • You may not use our trademarks without prior written consent

  • All rights not expressly granted are reserved


5. Data Collection & Privacy

5.1 Information We Collect

Category

Examples

Identity Data

Name, email address, user ID

Professional Data

School name, grade level, subjects taught, teaching experience

Usage Data

Platform interactions, feature usage (with consent)

Technical Data

IP address (for security), session data

User Content

Lesson plans, assessments, chat conversations

5.2 Information We Do NOT Collect

  • Student personal information

  • Student academic records

  • Classroom attendance or behavioral data

  • Third-party personal information

5.3 How We Use Your Data

  • To provide and improve Platform services

  • To personalize your experience

  • To communicate important updates

  • To ensure Platform security and integrity

  • To comply with legal obligations

5.4 Data Protection

  • All data encrypted in transit via SSL/TLS

  • Row-Level Security ensures data isolation between users

  • Regular security audits and monitoring

  • Access limited to authorized personnel only


6. Your Privacy Rights

6.1 GDPR Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Erase your data ("Right to be Forgotten")

  • Port your data to another service

  • Object to certain processing activities

  • Restrict processing in specific circumstances

6.2 Exercising Your Rights

  • Data Export: Request a complete copy of your data in machine-readable format

  • Data Deletion: Request account deletion with a 30-day grace period for recovery

  • Consent Withdrawal: Withdraw optional consents anytime via Settings

  • Profile Updates: Edit your information directly in your account

6.3 Data Retention

Data Type

Retention Period

Active account data

Duration of account

Deleted account data

30 days (recovery period)

Anonymized data

90 days post-deletion

Audit logs

7 years (legal compliance)


7. Consent Management

7.1 Required Consents

  • Account creation and data processing (required for service)

  • Terms of Use acceptance (required for service)

7.2 Optional Consents

  • Analytics: Anonymous usage data to improve MESO

  • Marketing: Promotional communications and updates

  • Ambassador Program: Early feature access and feedback participation

7.3 Withdrawing Consent

  • Optional consents may be withdrawn anytime in Settings

  • Withdrawal does not affect the lawfulness of prior processing

  • Some features may become unavailable upon withdrawal


8. Third-Party Services

8.1 Service Providers

MESO uses trusted third-party services to operate:

Provider

Purpose

Data Processed

Supabase

Database & Authentication

Account data, content

OpenAI

AI content generation

Prompts only (no PII)

AWS Bedrock

AI services

Prompts only (no PII)

8.2 Data Processing

  • All third-party providers are bound by data processing agreements

  • Providers are required to maintain appropriate security measures

  • Data is processed only as necessary to provide services


9. Security

9.1 Our Commitments

  • Industry-standard encryption for data in transit and at rest

  • Regular security assessments and updates

  • Incident response procedures for potential breaches

  • Employee access limited on need-to-know basis

9.2 Your Responsibilities

  • Use strong, unique passwords

  • Enable available security features

  • Report suspected security incidents promptly

  • Keep your account credentials confidential

9.3 Session Management

  • Sessions timeout after 30 minutes of inactivity

  • Maximum of 10 concurrent sessions per account

  • You may terminate sessions via Settings


10. Service Availability & Modifications

10.1 Availability

  • We strive for continuous availability but do not guarantee uninterrupted service

  • Scheduled maintenance will be communicated in advance when possible

  • We are not liable for interruptions beyond our reasonable control

10.2 Modifications

  • We may modify, suspend, or discontinue features with reasonable notice

  • Material changes to these Terms will be communicated via email or Platform notification

  • Continued use after changes constitutes acceptance


11. Disclaimers & Limitations

11.1 Educational Content Disclaimer

  • MESO provides tools to assist educators; it does not replace professional judgment

  • AI-generated content is suggestions only and should be reviewed before use

  • We do not guarantee content accuracy, completeness, or suitability for any purpose

  • You are solely responsible for content used in educational settings

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • MESO is provided "AS IS" without warranties of any kind

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid by you in the preceding 12 months

  • These limitations apply regardless of the theory of liability

11.3 Indemnification

You agree to indemnify and hold harmless MESO and its affiliates from claims arising from:

  • Your violation of these Terms

  • Your content or use of the Platform

  • Your violation of third-party rights


12. Account Termination

12.1 Termination by You

  • You may delete your account at any time via Settings

  • A 30-day grace period allows for account recovery

  • After 30 days, data is anonymized and cannot be recovered

12.2 Termination by Us

We may suspend or terminate your account for:

  • Violation of these Terms

  • Fraudulent or illegal activity

  • Extended inactivity (with prior notice)

  • Requests from law enforcement

12.3 Effect of Termination

  • Access to Platform features immediately ceases

  • Your content will be retained for the grace period

  • Provisions that by nature should survive will survive termination


13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

13.2 Informal Resolution

Before initiating formal proceedings, you agree to contact us at support@mesolab.ai to attempt resolution.


14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and MESO regarding use of the Platform.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

14.3 Waiver

Failure to enforce any right does not constitute a waiver of that right.

14.4 Assignment

You may not assign these Terms. We may assign our rights to an affiliate or successor.

14.5 Force Majeure

We are not liable for failures caused by circumstances beyond our reasonable control.


15. Contact Information

General Inquiries:

Privacy Concerns:

Ambassador Program:


16. Updates to These Terms

We may update these Terms periodically. We will notify you of material changes via:

  • Email to your registered address

  • Platform notification upon login

  • Posted notice on our website

Your continued use after the effective date of changes constitutes acceptance.

By using MESO, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

MESO AI Lab